Legal
Website Privacy Policy
Last updated: July 9, 2026 [PLACEHOLDER: update on revision]
This Privacy Policy describes how Freedom Health Behavioral Services(“we,” “us,” or “the practice”) handles information collected through this website. It applies to the website only. The privacy of your medical records and other protected health information is governed by our HIPAA Notice of Privacy Practices.
This website is not for emergencies.Forms and messages sent through this site are not monitored continuously. In a mental health crisis, call or text 988 (Suicide & Crisis Lifeline), call 911, or go to the nearest emergency room.
Information we collect
We collect information you choose to submit through this website, which may include:
- Contact details (name, phone number, email address)
- Appointment request details, such as who the visit is for and preferred times
- Insurance information you provide for benefits verification
- Intake information and documents you complete or upload
- Resumes and related materials submitted for employment
- Your email address, if you subscribe to practice updates
Like most websites, we may also collect limited technical information (such as browser type and pages visited) to keep the site working and secure. [PLACEHOLDER: describe any analytics or cookies actually in use before launch, and update this section accordingly.]
How we use information
- To respond to appointment requests, messages, and benefit verification requests
- To prepare for your care and connect submitted documents to your chart
- To consider employment applications
- To send practice updates you have requested, which you can stop at any time
- To maintain the security and performance of the website
We do not sell personal information, and we do not use information submitted through this website for third-party advertising.
A note about online forms and email
We take reasonable measures to protect information submitted through this site. However, no online form or ordinary email is a completely secure channel, and this website is not intended to collect detailed clinical information. Please share only what is needed for us to respond; detailed medical history is best shared by phone, through the patient portal once available, or during your visit.
How we share information
Information submitted through the website is shared only with practice staff who need it to respond to you, with service providers who help us operate the website and practice under appropriate agreements, or when required by law. Health information incorporated into your medical record is protected as described in our HIPAA Notice of Privacy Practices.
Retention
We keep website submissions only as long as needed for the purposes above, or as required by law. Information that becomes part of your medical record is retained according to medical-records requirements.
Children
This website is intended for use by adults. Parents and legal guardians may submit information about a minor in connection with the minor's care.
Your choices
- You may contact us to review or correct information you submitted through the site.
- You may unsubscribe from practice updates at any time using the link in any message.
- Questions about your medical records are handled under our HIPAA Notice.
Changes to this policy
We may update this policy from time to time. The date at the top reflects the most recent revision.
Contact
Questions about this policy: Freedom Health Behavioral Services, 5541 Westerville Rd., Westerville, OH 43081 · (220) 205-2035 · intake@freedomhealthbehavioral.com.